Official Training Manual · 2024

Unified Portal
User Training Manual

Day-to-day guide for Members, Admins & Super Admins


OrganizationPLM Amen 3 Fois Ministries
ChurchRhema Tabernacle de Gloire
Portalportal.plmamen3fois.org
Version1.0 · 2024
Confidential — For Internal Use Only
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Section 1

Purpose

This manual is the simple day-to-day guide for using the unified portal.

It is written for:

  • members
  • admins
  • super admins
  • church staff helping with onboarding

The goal is to explain how the system works in real use, from member registration to giving, attendance, and admin operations.

🎯
Section 2

System Mission

The unified portal is the church's connected system for:

  • member registration
  • member identity creation
  • portal access
  • attendance
  • events
  • announcements
  • giving
  • subscriptions
  • donor and tax records
⚠️ Key Rule

The system starts with the member form. That is the main gate into the whole platform.

🏛️
Section 3

The Foundation of the System

Before a member can use the portal, the system must create the church identity layer.

That foundation includes:

  • member application record
  • member ID
  • attendance code
  • QR identity

This is important because everything else depends on it:

  • first-time setup
  • member login
  • attendance check-in
  • admin member search
  • donation attribution
  • giving history
  • tax documents
🗺️
Section 4

Member Journey

Step 1 — Submit the Member Form

The member form is the first step into the system.

It collects:

  • campus
  • full name
  • date of birth
  • phone
  • email
  • address
  • emergency contact
  • signature and covenant fields
plmamen3fois.org/member-form
Member Registration Form

Fig 4.1 — The Member Registration Form

After a successful submission, the system creates:

  • the member row
  • the member ID
  • the attendance code
  • the QR identity layer

Step 2 — First-Time Setup

Once the member exists in the system, the member can activate portal access. This first-time setup connects the person's church identity to their portal password.

portal.plmamen3fois.org/setup
First-Time Setup

Fig 4.2 — First-Time Setup screen (3-step identity verification)

Step 3 — Member Login

After setup, the member can log in to the portal and use the member experience.

portal.plmamen3fois.org/login
Login Screen

Fig 4.3 — The Login screen

🏠
Section 5

Member Portal Tour

Dashboard

The dashboard is the member's home screen. It gives quick visibility into:

  • recent activity
  • announcements
  • upcoming events
  • attendance awareness
portal.plmamen3fois.org/dashboard
Member Dashboard

Fig 5.1 — Member Dashboard

Profile

The profile section shows and manages member identity details. Typical uses:

  • review contact information
  • access QR identity
  • update profile details
portal.plmamen3fois.org/profile
Member Profile

Fig 5.2 — Profile page with Member ID and QR Identity

Attendance

This page shows the member's attendance history. Typical uses:

  • review past attendance
  • confirm event participation
portal.plmamen3fois.org/attendance
Attendance History

Fig 5.3 — Attendance History page

Events and Announcements

Members use these areas to stay connected with church communication. Typical uses:

  • review upcoming events
  • see church announcements
  • respond where RSVP features apply

Giving

This is the member's donation history area. It supports:

  • in-portal donation form
  • one-time donations
  • recurring donations
  • transaction history
  • tithe history
  • per-transaction receipts
portal.plmamen3fois.org/giving
Giving Page

Fig 5.4 — Giving page with donation form and transaction history

📌 Important Rule

Giving is for raw donation records and receipts.

Subscription

This is the member's subscription and membership billing area. It supports:

  • membership-related subscription visibility
  • Stripe customer portal access
📌 Important Rule

Subscription billing tools live here, not in Giving.

Tax Documents

This is the member's summary and formal document area. It supports:

  • monthly giving summaries
  • yearly giving summaries
  • annual summary records
  • acknowledgment documents when available
portal.plmamen3fois.org/tax-documents
Tax Documents

Fig 5.5 — Tax Documents page

📌 Important Rule

Tax Documents is for summaries and formal records — not per-transaction receipt history.

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Section 6

Public Donation Experience

The website donation form allows giving without logging into the portal.

It collects:

  • donor name
  • donor email
  • donor phone
  • donation amount
  • fund
  • donation type
✅ Why This Matters

This helps preserve donor identity so giving can be matched more accurately inside the system.

🛠️
Section 7

Admin Portal Tour

Admins use the portal to manage operations.

Core admin areas:

  • dashboard
  • members
  • attendance
  • events
  • announcements
  • memberships
  • giving, tithes & offerings
portal.plmamen3fois.org/admin/dashboard
Admin Dashboard

Fig 7.1 — Admin Dashboard

portal.plmamen3fois.org/admin/members
Admin Members

Fig 7.2 — Admin Members management page

🔐
Section 8

Admin Roles

Super Admin

Super admin has full system access. This includes:

  • finance access
  • tax document access
  • admin creation access
  • full operational control

Admin

Admin has standard operational access. This includes:

  • member and event management
  • attendance and announcement management

This does not include:

  • finance access
  • tax document access
  • admin creation
Permission Admin Super Admin
Member & event management✓ Yes✓ Yes
Attendance & announcements✓ Yes✓ Yes
Finance access✗ No✓ Yes
Tax document access✗ No✓ Yes
Admin creation✗ No✓ Yes
⚙️
Section 9

Admin Workflow Tour

Dashboard

Used for: quick system awareness, member and attendance visibility, event awareness.

Members

Used for: member search, member profile review, attendance visibility.

Attendance

Used for: reviewing attendance records, checking attendance-related issues, monitoring attendance behavior.

Events

Used for: creating events, editing events, closing events, deleting test events when necessary.

🚫 Important Note

Only remove test records intentionally. Avoid deleting real event history unless necessary.

Announcements

Used for: creating announcements, publishing church communication, managing announcement lifecycle.

Memberships

Used for: reviewing membership or subscription-related operations.

Giving, Tithes & Offerings

This is the main finance workspace for super admin. It contains:

  • Giving
  • Tithes
  • Offerings

These filters help review financial records by category.

💵
Section 10

Cash Donation Workflow

The system supports manual cash donation records in addition to Stripe donations. This is important because not all gifts happen online.

Cash donation entry can support:

  • member donations
  • event donations
  • other donor or organization donations
✅ Goal

Keep one real financial picture across Stripe donations and cash donations.

📄
Section 11

Donor Records and Tax Documents

The donor record layer helps organize summary and formal records. It supports:

  • donor-centered summaries
  • monthly summary visibility
  • yearly summary visibility
  • acknowledgment document visibility when available
📌 Important Separation

Giving keeps transaction records. Tax Documents keeps summary and formal records.

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Section 12

Basic Operating Rules

Protect the Member Foundation

The member form and member identity layer are the foundation of the whole system. They should be handled carefully because they affect:

  • attendance
  • giving
  • account setup
  • admin lookup
  • donor records

Use the Right Page for the Right Job

  • Giving — for transaction history
  • Subscription — for customer portal and membership billing
  • Tax Documents — for summaries and formal records

Keep Finance Access Restricted

Only super admin should handle:

  • finance
  • donor records
  • tax documents
  • admin creation
Section 13

Training Checklist

👤 Member Training Checklist

  • Submit member form
  • Complete first-time setup
  • Log in
  • Review profile
  • Review attendance
  • Make a donation
  • Open giving history
  • Open tax documents

🛡️ Admin Training Checklist

  • Log in as admin
  • Search members
  • Create and edit an event
  • Publish an announcement
  • Review attendance

👑 Super Admin Training Checklist

  • Review finance page
  • Record cash donation
  • Review donor records
  • Verify tax documents visibility
  • Verify admin permission boundaries
🔑
Section 14

Summary

The unified portal is built around one protected truth:

Core Principle

Member registration and identity creation come first.

Once that foundation exists, the portal can safely support:

  • member access
  • attendance
  • events
  • giving
  • subscriptions
  • donor records
  • tax summaries
✅ The Result

That is what makes the system unified instead of fragmented.

PLM Amen 3 Fois Ministries

Rhema Tabernacle de Gloire

This manual is for internal use by church members, staff, and administrators.

portal.plmamen3fois.org  ·  info@plmamen3fois.org  ·  561-418-4674